Overview

Welcome to Waddii. These Terms of Use govern your access to and use of the Waddii website, mobile application, and related services.

By accessing our platform, creating an account, making a booking, or using any of our services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use Waddii or its services.

Waddii reserves the right to update these Terms of Use at any time. Continued use of our platform after any updates constitutes acceptance of the revised terms.

1. Purpose of the Platform

Waddii is a digital travel marketplace that enables users to:

• Search and compare travel services.
• Book hotels, apartments, flights, tours, transportation, and other travel-related services.
• Access travel information and booking management tools.
• Connect with licensed travel suppliers.

Our platform may only be used for lawful personal or business travel purposes.

2. Eligibility

By using Waddii, you confirm that:

• You are at least 18 years of age.
• You have the legal capacity to enter into binding agreements.
• All information you provide is accurate, complete, and up to date.
• You will use the platform only for legitimate travel bookings.
• You are authorized to make bookings on behalf of any traveler included in your reservation.
• You accept responsibility for informing other travelers about the applicable booking terms and supplier policies.

3. User Accounts

If you create an account with Waddii, you are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities conducted through your account.
• Updating your personal information when necessary.
• Immediately notifying Waddii of any unauthorized access or suspected security breach.

Waddii reserves the right to suspend or terminate accounts that violate these Terms.

4. Booking Terms

When making a booking through Waddii:

• All bookings are subject to availability.
• Prices may change until the booking is confirmed.
• Supplier-specific terms and conditions apply to every reservation.
• Customers are responsible for reviewing booking details before completing payment.
• Certain bookings may be non-refundable or subject to cancellation fees.

5. Acceptable Use

You agree to use Waddii responsibly and lawfully.

You must not:

• Use the platform for unlawful purposes.
• Submit false or misleading information.
• Make speculative, fraudulent, or fake bookings.
• Attempt to interfere with the platform's operation or security.
• Upload malicious software or harmful code.
• Attempt unauthorized access to accounts or systems.
• Violate applicable laws or regulations.

6. Prohibited Activities

Without prior written permission from Waddii, you may not:

• Copy, reproduce, or redistribute website content.
• Use automated tools, bots, crawlers, or scrapers to collect platform data.
• Mirror or frame any part of the platform on another website.
• Reverse engineer, modify, or exploit the platform.
• Use Waddii's trademarks, branding, or content without authorization.
• Use the platform for unauthorized commercial purposes.

7. Intellectual Property

All content available on Waddii, including but not limited to:

• Logos
• Text
• Graphics
• Images
• Software
• Source code
• Platform design
• Databases

is owned by Waddii or its licensors and is protected by applicable intellectual property laws.

No content may be copied, distributed, or used without prior written permission.

8. Pricing & Availability

Travel prices and availability are provided by third-party suppliers and may change without notice.

Although Waddii strives to display accurate information, pricing errors or availability changes may occur before booking confirmation.

If an error is identified, Waddii reserves the right to cancel or correct the booking and notify the customer accordingly.

9. Payments

Payments processed through Waddii are handled using secure payment providers.

Customers agree that:

• Payment information provided is accurate.
• They are authorized to use the selected payment method.
• Additional verification may be required before confirming certain bookings.

10. Fraud Prevention

To protect our customers and partners, Waddii may:

• Verify customer identity.
• Review suspicious transactions.
• Request additional documentation.
• Delay or cancel bookings pending verification.
• Suspend accounts involved in suspected fraudulent activity.

Any fraudulent use of the platform may result in legal action.

11. Third-Party Services

Waddii acts as a marketplace connecting travelers with travel suppliers.

Hotels, airlines, transportation providers, tour operators, and other suppliers are independently responsible for:

• Service delivery.
• Pricing.
• Availability.
• Cancellation policies.
• Travel requirements.

Waddii is not responsible for supplier actions beyond our reasonable control.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Waddii shall not be liable for:

• Supplier delays or cancellations.
• Flight schedule changes.
• Hotel overbookings.
• Force majeure events.
• Losses resulting from incorrect customer information.
• Indirect, incidental, or consequential damages.

13. Suspension or Termination

Waddii reserves the right to suspend or permanently terminate access to the platform if a user:

• Violates these Terms.
• Provides false information.
• Commits fraud.
• Abuses the platform.
• Engages in unlawful activities.

14. Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of the Arab Republic of Egypt.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of Egypt unless otherwise required by applicable law.

15. Changes to These Terms

Waddii may update these Terms of Use from time to time.

The latest version will always be published on our website and mobile application.

Continued use of Waddii after any update constitutes acceptance of the revised Terms.

16. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

Email: [email protected]

Phone: +20 104 008 8806

Address: Apartment No. 104, First Floor, Administrative Control Authority Building, Elmosher Ahmed Ismail Street, Sheraton, Heliopolis, Cairo, Egypt.