1.Who we are We are a Waddii Tourism Services Company, a company that works in the field of tourism, provides digital services for hotel reservations, apartments, trips, and other travel services through our website www.waddii.ai and our mobile phone application. We are committed to protecting the privacy of our users and personal data in line with the Egyptian Personal Data Protection Law No. 151 of 2020, and its executive regulations.
2. Politics scope This policy applies to all the information collected through: Waddii website Waddii app on mobile phones (iOS) and (Android) Any other means through which to interact with us (such as e -mail or customer service)
3. Data that we collect We collect the following data directly or indirectly when using our platform: A) Personal data: full name e-mail phone number Nationality Date of birth (when needed) ID image or passport (if necessary to confirm the reservation) B) Reservation Information: Residence data and access dates and departure Travel preferences or private requests The number of individuals and travelers C) Payment Information: Payment card details The title of the billing Verification code (used only once) D) Using and device data: IP address The device type and operating system Browser The language of the device Record the use and pages that have been browsed Geographical location (with your approval only) C) Cookies: We use cookies to improve your experience, performance analysis and provide custom offers.
4. How do we use your data We use your data for the following purposes: Completion of reservations and financial transactions Send reservation and alert assurances Provide a customized use experience based on your behavior and preferences Improving the performance of the application and the site Communicate with you regarding requests for support or inquiries Compliance with the relevant Egyptian laws Marketing (with the user's prior approval)
5. Data protection We use advanced security techniques to protect your data from unauthorized access or illegal use, such as: Data encryption during transfer and storage Strict restrictions on the internal access of employees Periodic security reviews for application and servers
6. Share data We do not sell your data to any third party. However, we may share your data with: Our service providers (hotels, airlines, etc.) to implement reservations Electronic payment service providers Egyptian government agencies, only if the law requires that Our partners in technical services (hosting, technical support) - under data protection agreements
7. Your rights as a user Under the Egyptian Data Protection Law, you have the following rights: See your personal data that we keep Correcting wrong or inaccurate data Delete your data if there is no legal or operational need to keep it Withdrawal approval to process data at any time Obtaining the use of your data for marketing purposes Transfer data to another provider if you wish You can request any of these rights through the following email: contact@waddii.ai
8. Keep data We keep personal data only for the period to provide service and comply with legal requirements. After the need ends, we delete it or hide its identity in a safe way.
9. The short data Our services are not allowed for people under the age of 18. If we discover the presence of data for a child without this age, it will be deleted immediately.
10. Cookies We use cookies to improve your experience and performance analysis. You have the option to modify the browser settings to disable or delete cookies.
11. Updates on privacy policy We may update this policy from time to time. You will be noted by any fundamental changes via email or a notification within the application. The latest version of the policy will be always available through the site and the application.
12. How to communicate with us For any inquiries related to the privacy policy or to address a request related to your data, please contact us via: Email: contact@waddii.ai Labor headquarters: Cairo, Arab Republic of Egypt Waddii app on smartphones
Legal note: We are committed to protecting your data as approved by Egyptian law. Your use of Waddii services means that you agree to this policy.
