1. Introduction
Welcome to Waddii Travel Technologies FZ-LLC ("Waddii"). These Terms of Use ("Terms") govern your use of our digital services including the Waddii mobile application and website (collectively referred to as the "Platform"). By accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Platform.
2. Who We Are
Waddii is a travel platform that allows users to search, compare, book, and manage a variety of travel services including:
- Accommodations (hotels, villas, apartments, etc.)
- Flights and air transport
- Ground transportation (cars, buses, transfers)
- Safari and adventure experiences
- Customized travel packages
- Available Tour Guides
Waddii operates globally but is headquartered in Egypt.
3. Eligibility
You must be at least 18 years old and have the legal capacity to enter into a contract to use our Platform. By using the Platform, you warrant that you meet these requirements.
4. User Account
To access certain features, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Keep your login credentials secure
- Notify us immediately of any unauthorized use
- You are responsible for all activities that occur under your account.
5. Bookings and Payments
Bookings made through the Platform are subject to:
- Availability
- Terms and conditions of third-party travel providers
- Pricing and cancellation policies shown at checkout
Payments are processed through secure third-party gateways. Waddii is not responsible for transaction failures caused by external financial institutions.
6. Cancellation and Refunds
Each service provider has its own cancellation and refund policy. Please review these policies carefully before booking. Waddii does not guarantee refunds unless explicitly stated.
7. Acceptable Use
You agree not to:
- Use the Platform for unlawful purposes
- Attempt to gain unauthorized access to systems or data
- Impersonate others or provide false information
- Scrape, copy, or reproduce content without permission
Waddii reserves the right to suspend or terminate your access if these Terms are violated.
8. Intellectual Property
All content, branding, and intellectual property on the Platform belong to Waddii or its licensors. You may not copy, reproduce, or use any part of the Platform without prior written consent.
9. Disclaimers and Limitation of Liability
Waddii provides services on an "as-is" and "as-available" basis. We do not guarantee the accuracy, reliability, or availability of services or information.
To the extent permitted by law, Waddii shall not be liable for:
- Indirect, incidental, or consequential damages
- Service disruptions
- Errors by third-party providers
10. Privacy
Your use of the Platform is also governed by our Privacy Policy. Please refer to the separate Privacy Policy page for more details.
11. Modifications to Terms
We may update these Terms at any time. Continued use of the Platform after changes indicates acceptance. We will notify users of significant updates via the Platform or email.
12. Governing Law
These Terms are governed by the laws of Egypt . Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Egypt.
13. Contact Us
For questions or concerns regarding these Terms:
Email: legal@waddii.app
Mailing Address: Waddii Travel Technologies FZ-LLC, New Cairo City, Egypt
By continuing to use our services, you acknowledge that you have read and agree to be bound by these Terms.
